Frequently Asked Questions – FAQs

While Grab is an option, TravelinCheck provides a more personalized and efficient cross-border service with professional drivers who are familiar with both Singapore and Malaysia routes. This ensures a hassle-free journey without switching vehicles at the checkpoint.

Yes, you can. However, instead of a traditional taxi, TravelinCheck offers a private car and van rental service with a professional driver for cross-border travel between Singapore and Malaysia. This service ensures a comfortable and seamless journey compared to regular taxis.

We recommend choosing a vehicle based on the number of passengers and luggage you’ll be bringing. Our team can assist you in selecting the most suitable option, whether it’s a sedan for smaller groups or a spacious van for larger parties.

Yes, TravelinCheck allows you to book a vehicle without requiring a credit card. You can arrange payment through other methods such as local bank transfers to our Bank Of BCA (subject to terms and conditions).

Yes, we can provide baby or child seats upon request. Please let us know during the booking process so we can ensure the safety and comfort of your little ones.

Our prices are transparent and competitive, reflecting the quality of service we provide. However, for long-term bookings or special circumstances, feel free to reach out to discuss customized packages.

You can arrange transportation by contacting us via WhatsApp at 082288222920, through our website booking form, or by reaching out to us on our social media channels (@travelincheck). Our team is available to assist you with the booking process.

No, all our prices are fully transparent. The cost includes the vehicle, driver, tolls, and fuel. Any additional requests or changes to the itinerary will be discussed beforehand to avoid surprises.

No, passengers typically do not need to disembark from the vehicle. All passport transactions are handled by the immigration officers at the side of the vehicle. However, in rare cases (e.g., specific immigration regulations or personal document issues), passengers may be required to use the pedestrian lane.

We kindly request that food and drinks not be consumed in the car during the journey. However, we recommend checking with the driver beforehand to ensure it aligns with their comfort and the car’s maintenance policy.

Our experienced drivers use the most efficient and convenient border crossings between Singapore and Malaysia

Travelincheck offers 24/7 transportation services subject to availability

yes you can book with our admin in here 082288222920

Yes , we offer daily trip services. Visit our website for detailed information on pricing

You will receive your drivers details on whatsapp before travelling date

Travelincheck offers a diverse fleet depend what trip you will need including

For SG Trip
-Honda Piruz / Vezel (Equivalent)
-Camry
-Mercedes E , V , S Class
-Noah
-Alphard / Vellfire
-Hi Ace 13s
-Commuter 23s
-Bus 38s

For SG – Malaysia Trip
-Innova
-Alphard / Vellfire
-Hyundai

For KL , Genting Trip
-Sedan
-Alphard/Vellfire
-Hyundai
-Hi Ace